Before you begin:

	All users must install Microsoft Internet Explorer (IE) on each Windows computer running ClaimConnect Utility (CCU). We recommend using IE 5.5 or higher (128-bit encryption). Older versions of IE may cause CCU not to function properly.
	Netscape users must have the recommended version of IE (or higher) installed on their Windows computer for CCU to run properly.
	Users running personal firewalls (e.g., Norton Personal Firewall, SurfinGuard, McAfee Firewall, ZoneAlarm) may need to shut down or disable the firewall to install or use CCU. Please refer to the manufacturer's documentation for assistance.

To configure Internet Explorer correctly in order to successfully use CCU,

1.	Open IE and click Help > About Internet Explorer. The dialog box should indicate version 5.5 and cipher strength 128-bit. If the version or cipher strength is less than this, you will need to download an updated version by clicking the (update information) link that will appear next to your cipher strength in this dialog box.
2.	ActiveX must be enabled to initiate and download CCU. To ensure ActiveX is enabled, open IE and click Tools > Internet Options > Security.
3.	Click the Internet icon and make sure the Security level is Medium or Low. If the level is set to Custom, click Custom Level. Make sure "Run ActiveX controls and plug-ins" and "Script ActiveX controls marked safe for scripting" are enabled and click OK.