Submitting Your First Claims Batch
When you begin processing claims via ClaimConnect, you will need to complete a "provider match" for each provider in your practice after you submit the first claim for that provider. The provider match confirms the doctor's license number and other critical information.
The first time you submit a batch of claims, we suggest that you send at least one claim for each provider in your practice. Each claim in the batch will return a validation error. To correct the error,
| 1. | Under Uploaded Files within Claims Search, click transmittal status to locate the claims batch. |
| 2. | Click Claims List to display each claim in the batch. |
| 3. | Single-click on the "Validation Errors" message for the first claim from the batch. The claim form will be displayed. |
| 4. | Scroll down and click Edit Provider. |
| 5. | Follow the instructions at the top of the form to complete the provider match. |
| 6. | Click Continue to return to the claim form. |
| 7. | Click Submit Claim at the bottom of the claim form. All claims for that provider will be submitted automatically. |
| 8. | Repeat steps 3-7 for each claim with a new provider. |
Note: You will get a Validation Error any time you submit a claim for a new provider or change the spelling of a provider within your practice management system.