Within 24 hours of submitting single claims online or batch claims from your practice management system, status reports sorted by payer will be available for your review. In most cases the reports will only provide batch-level information for all claims submitted from your office. For some payers, such as Aetna Dental Plans and MetLife, more detailed information about individual claims will also be available.

To view claims status by payer,

1.	Click Claims Search.
2.	Under Office Reports click status reports. A list of all reports returned from payers will be displayed in reverse chronological order.
3.	Click the number of a report to view it. Drag your mouse to the right along the horizontal scrollbar at the bottom of the window to view the full report.
4.	Click Print to print a copy of the report or Close Window to return to the list of status reports and view another report.