Viewing Claims With Errors

Any claim with the status "Validation Errors" is automatically classified as a claim with errors. It's a good idea to go to Claims Search every day and check to see if you have any new claims with Validation Errors because they cannot be adjudicated until you correct them.

To see a list of all claims with validation errors,

1. Click Claims Search.
2. Click View All Problem Claims. A list of claims with errors will be displayed.
3. Click on the blue link in the Status column for any claim to open the claim and see the error(s).
4. Read the error message(s) at the top of the claim and click the appropriate edit button(s) to edit the part(s) of the claim with errors.
5. When all errors are corrected, click Submit to resubmit the claim. Clicking Save will change the status to Ready for Submission, but will not submit the claim.

See also:
Claims Status Definitions