Viewing the Status of Today's Claims/Pre-Treatment Estimates

To view the status of all claims or pre-treatment estimates that you submitted today,

1. Click Claim Search.
2. Under Quick Links, View Today's Activities click either Claims or Pre-Treatment Estimates, depending on what you want to view. A list of claims or pre-treatment estimates will be displayed, including the following information: claim ID, date of submission, insurer, employee name, patient name, dentist name, status and claim history. If the list is too long, you may narrow your search to view claims for a particular submission status.
3. Do one of the following:
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  • To view the complete form for any claim/pre-treatment estimate in the list, click the Claim ID number. If any information needs correction, appropriate instructions will be displayed at the top of the form.
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  • To view only those items with validation errors, click on the error messages in the Status column. The corresponding claim form will be displayed with appropriate instructions at the top of the form.
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  • To view the history of any claim/pre-treatment estimate in the list, click the clock icon in the far right column. The status history of the item will be displayed along with a link to the claim form as it appeared at the time of each status.

    See also:
    Viewing Claims by Submission Status
    Validation Errors
    Claims Status Definitions