Checking Claims Status
At any time after you submit a single claim online or batch claim file from within your practice management system, you may check the claim or file status from within Claims Search. You can also check the status of pre-treatment estimates.

If you check a claim's status right away, you will only be able to verify the file upload status. For more detailed information, wait longer. After a few claims submissions, you will get a sense of how quickly each payer returns claims status.

There are several ways you can view claims status:

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  • View All Problem Claims - Lets you quickly review all claims with validation errors that must be corrected before they can be adjudicated.
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  • View Todays Activities - Lets you check the status of the most commonly requested items including:
    - All claims (statements of services rendered) submitted today
    - All pre-treatment estimates submitted today
    -A ll encounters submitted todas
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  • Search Box - Lets you search for a claim or set of claims by Subscriber ID, Patient Last Name, or Claim ID.
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  • Transmittal Status - Lets you check the transmittal status of batch files you submitted to verify that they were successfully uploaded to ClaimConnect.
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  • Office Reports - Lets you view special status reports from payers for all claims submitted from your office.
    Advanced Search - Lets you refine your criteria to view claims or pre-treatment estimates for specific date ranges, insurers or providers.

    See also:
    Viewing the Status of Today's Claims/Pre-Treatment Estimates
    Viewing Claims With Errors
    Viewing Claims for a Specific Patient
    Viewing Batch File Transmittal Status
    Viewing Claims Status by Payer